Privacy Policy

Welcome to Sarayu Clinics. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

  • Name
  • Contact information (email address, phone number)
  • Demographic information (age, gender)
  • Medical history and health information relevant to the services you seek
  • Payment information

Non-Personal Information:

  • Browser type and version
  • Device type
  • IP address
  • Website usage data (pages visited, time spent on site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our skin rejuvenation and hair transplant services
  • To communicate with you regarding appointments, treatments, and inquiries
  • To process payments and manage billing
  • To improve our website and services
  • To send promotional materials and updates (with your consent)
  • To comply with legal obligations and protect our legal rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your explicit consent
  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
  • To comply with legal requirements, enforce our site policies, or protect ours or others’ rights, property, or safety

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Secure servers
  • Encryption of sensitive information
  • Regular security audits

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: If you have given consent to the processing of your personal information, you have the right to withdraw your consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your individual browser options. However, disabling cookies may affect your ability to use some features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.